Expert UX Design and Consultation

Achieve predictable outcomes in web and mobile experiences

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UX Audits & UX Consultations

Whether you require a high level assessment, detailed evaluation, or just need to jump on a quick virtual screen share over Zoom, we have a format that fits what you’re looking for.

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Designs to Convert

From mobile apps to responsive websites that look and perform great on any device, we design web and mobile user experiences that are as beautiful as they are intuitive

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SEO that Gets Results

Rather than sprinkling SEO as a layer on top, we employ advanced search engine optimization techniques starting with the foundation of your website. This makes ‘Google friendliness’ a part of your site’s DNA.

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User Research for Better Decisions

A decision can only be as accurate as the knowledge informing it. With project-specific  research and professional synthesis of the results, you can make the most of your time by making better decisions sooner.

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UX Design

  • Brains
Experiential design is about more than looks, it’s about making every interaction a thoughtful one. From ensuring an important button is placed within comfortable reach when holding a phone one-handed, to employing strategies that minimize learning curves, we design pleasant experiences with more predictable outcomes. Copy, for example, is carefully crafted for clarity and action. Information is organized and displayed in a hierarchy based on its importance to the user. Tasks which are normally overwhelming are made simple. And so much more!​
  • Braun

There’s little worse than having the best content on the web, but being abandoned by 50% of users when a page doesn’t load within 2 seconds. Then 12% more for every additional second. We optimize the performance of our sites so that they meet or exceed Google standards. From file sizes to servers, we keep it lean.​

  • Beauty
Once we’ve made something beautiful on the inside, we make it beautiful on the outside too. This consists of selecting accessible colors (high contrast to account for color blindness) that display well on any device, to using crisp images that drive home your point. We design products with clean and up to date looks that are also in perfect alignment with their brand.​

SEO

  • Right From The Start

“SEO” has a bit of a reputation for being shrouded in secrecy, but there’s one lesser known fact in particular that makes a world of difference… Much too often, SEO is treated (and marketed) as a topping when it should be an ingredient. If it’s not built into the foundation, it’s going to be extraordinarily difficult to compete with websites that do have it baked in. When we build a site from scratch, we make the most of the opportunity by intertwining legitimate SEO practices into its DNA.

  • On-Site & Off-Site Approach
SEO is multifaceted, and we tackle it strategically from both on and off your website. We set you up for success with best practices specific to your brand.​
  • ETHICAL, & BRAND SAFE METHODS​
We’re very intentional about using only effective and ethical methods to “boost” your SEO. We don’t use black-hat tactics, which promise quick results but risk penalization by Google. The safest and most reliable methods are organic (and Google ads). The best true measurement of SEO success is whether or not your phone is ringing more. ​

User Research

  • Guess Less
In the age of information we live, hopeful guesses of what customers are thinking or will think about something should be a very very rare activity. Nearly all of the information required to make a confident decision is out there. What we do is determine what information to look for, collect it, synthesize and interpret it, and partner with you on how to best apply it. What’s also really great about this is, us being a third party, our chances of confirmation bias are relatively low.​
  • Know Things Others Don't
This is one of those things that is as useful as it is fun. With the data we have access to through our suite of research and analytics tools, we can gain insights into your competitors that, more often than not, they aren’t aware of themselves. Not to mention, the market trends we see can help give you an edge on where your time might be best focused in relation to customer interests.​
  • Be More Than Intuitive
There’s something you should know about our process… we do everything we can to avoid what we call “designer creep.” Designer creep is essentially what happens when a design starts to become less about the user’s needs and more about reflecting the tastes of decision makers. When we rely only on what we like, it limits how far it can reach. That means we sometimes have to set aside our need for creative expression and bow to the expressed needs of the users. For us, it’s worth it. In our experience, data trumps experience. ​

Industries We Serve

  • Real Estate
  • Music
  • Mental Health
  • Fitness
  • Sports
  • Churches
  • Technology
  • eCommerce
  • Finance
  • Non-Profit
  • Yours???

Portfolio

Website: Fitness
Website: Ad Agency
Website: Music
App: Client Management
App: Telehealth
Mobile App: Entertainment & Payment

Meet Our UX Strategists

Will Taylor

UX Strategist

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With a portfolio of Enterprise clients ranging from a multi-million dollar digital publishing agency to a Fortune 500 financial technology company, Will brings a wealth of knowledge and innovation to any SaaS project. He is as critical as he is creative, and enjoys working closely with developers and stakeholders alike. A UGA alum, Will’s former roles include professional musician, 24/7 Technical Support Specialist, and Enterprise Account Manager.

  • B2B Expert
  • Technical Minded
  • Long-term Strategizer
  • Innovative Thinker
  • Knowledgeable
  • Trailblazer

Mercedes Smith

UX Strategist

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With a degree in Neuroscience and background in healthcare, Mercedes understands the importance of precision. Her long hours in research labs combined with her education of the brain and heart for people don’t go unnoticed in her processes. She adopts every project as if it were her own, and thrives on designing for specific business objectives.

  • B2C Expert
  • User Research Pro
  • Process Minded
  • Resourceful Problem Solver
  • Goal Oriented
  • Path Finder

Blog

The Website Building Process Outlined

“All I need is a simple website that looks professional and shows up on Google.” This is how a lot of first-time website buyers feel in the early stages of building a website, and not without good reason. It’s a process, and when you don’t know what the next step is until it comes, it […]

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Why I went from neuroscience to UX design

“UX Design?! Why would you do THAT with a neuroscience degree?!” I’ll tell you why…

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Good Design: More Than A Pretty Face

When most of us hear the word “design” we typically associate it with aesthetically pleasing imagery, creativity, and subjectivity/taste. While design can certainly make use of those things, it is also responsible for much more. Airports, for example, are functionally designed to communicate crucial information quickly and constantly, and keep you aware of your location […]

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