Privacy Policy

Last Updated: January 1, 2020

 

This privacy notice discloses the privacy practices for https://userfirstdesign.com and its subdomains. This privacy notice applies solely to information collected by this website/web application. It will notify you of the following:

  1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will use your information to respond to you, regarding the reason you contacted us.

We will not sell, trade, or rent your personally identifiable information to anyone.

We will not share your information with any third party outside of our organization. This does not include trusted third parties as necessary who assist us in operating our website, servicing you, or fulfilling your request (e.g. to process payment). We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

If you have registered a seller’s account enabling you to provide consultation services to customers, you may be given a public profile through which you can be contacted by anyone for the purchase of your services. The information displayed in your public profile is controlled solely by you. Your profile may be submitted to search engines for indexing. This is intended to benefit you and your business.

Unless you ask us not to, we may contact you via email in the future to update you on services, news, activity on your account, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page. In compliance with PCI DSS, after a financial transaction has taken place, any sensitive financial information will not be stored on our servers.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone via email at mercedes@userfirstdesign.com.

Registration

In order to use many of the core features of this website and web application, a user must first create an account by completing the registration (“sign up”) form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the services on this site in which you have expressed interest. At your option, you may also provide additional contact information (such as a phone number or address), demographic information (such as gender or age), and personal information (such as a biography or avatar) but it is not required.

Cookies

We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive (if permitted) to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. We may contract with third-party service providers (i.e. Google Analytics) to assist us in understanding this information. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Payment Processing

We partner with Stripe to provide secure payment processing services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. Third parties are not allowed to use personally identifiable information except for the purpose of providing these services.

Payment processing services for account holders on User First Design are provided by Stripe and are subject to the Stripe Connected Account Agreement, which includes the Stripe Terms of Service (collectively, the “Stripe Services Agreement”). By agreeing to these terms or continuing to operate an account on User First Design, you agree to be bound by the Stripe Services Agreement, as the same may be modified by Stripe from time to time. As a condition of User First Design enabling payment processing services through Stripe, you agree to provide User First Design accurate and complete information about you and your business, and you authorize User First Design to share it and transaction information related to your use of the payment processing services provided by Stripe.

Stripe’s privacy policy can be viewed in its entirety at the following url: https://stripe.com/us/privacy

Outgoing Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Online Privacy Policy Only

This online privacy policy applies only to information collected through https://app.userfirstdesign.com and not to information collected offline.

Your Consent

By using our site, you consent to our sensitive information privacy policy.